Technology leadership · Applied AI

Building clarity
from complexity.

Andrés Arcila Carmona · IT Manager · Machine Learning & Data Science · Digital Transformation

I combine IT leadership with applied AI to deliver operational efficiency and data-driven decision making — from GenAI applications to executive dashboards.

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Colombia (open to remote / US market)LinkedIn ↗
Professional portrait of Andrés Arcila Carmona in a tailored grey suit, standing in an arched museum corridor
Professional profile2026

IT Manager · Machine Learning & Data Science · Digital Transformation

4+

Years leading IT

MSc

ML & Data Science

Profile

Technology with business context.

“I translate between executives and engineers, turning business problems into technical roadmaps.”

My path into technology started in an unusual place: finance and accounting. Working close to the numbers taught me how businesses actually make decisions — and how often the right data is missing when it matters. That question led me to Data Science, and eventually to a Master’s degree in Machine Learning & Data Science at Universidad de los Andes.

For the past 4+ years I have led IT at Waypoint LLC, where I sit at the intersection of strategy and engineering: building GenAI applications (RAG, fine-tuning), prescriptive optimization models, automated data pipelines and the infrastructure and security that keep it all running.

I am at my best translating between executives and engineers — turning business problems into technical roadmaps, and technical results into decisions.

Experience
4+ years leading IT at Waypoint LLC
Education
MSc in ML & Data Science — Universidad de los Andes
Languages
Spanish (native) · English (professional) · Mandarin (basic)

Experience

Leadership that ships.

A career built at the intersection of systems, data, people and measurable operational outcomes.

  1. 01

    2022 — Present

    IT Manager

    Waypoint LLC

    • Built and shipped Generative AI solutions (RAG, fine-tuning) that let non-technical teams query complex company data in natural language.
    • Developed prescriptive bid-optimization models that guide daily pricing and bidding decisions.
    • Designed automated data pipelines and real-time executive dashboards connecting operations and finance.
    • Own IT infrastructure and cybersecurity: hardening, access control and business continuity.
    • Lead cross-functional initiatives between engineering, operations and leadership.

  2. 02

    2024 — Present

    QuickBase Developer

    Vinali Group

    • Digitized manual business processes through QuickBase workflow automation.
    • Built integrations including SMS notifications via the Twilio API and mobile data capture with FastField Forms.

  3. 03

    Earlier role

    Team Leader — Billing LATAM

    UPS

    • Led a regional billing team, developing the people-leadership foundation I apply to technical teams today.

Projects

Selected work. Real systems.

Case studies where technology leadership, machine learning and GenAI were applied to concrete business challenges.

Machine Learning · Decision Science

01

Prescriptive Bid Optimization Model

Challenge
Bidding decisions were made manually, relying on intuition and static spreadsheets — leaving margin and win-rate on the table.
Response
Designed and deployed a prescriptive ML model that recommends optimal bids from historical performance, market signals and cost constraints, integrated into the team’s daily workflow.
  • Python
  • scikit-learn
  • Optimization
  • Pandas
  • SQL

Generative AI · LLMs

02

Enterprise LLM Application (RAG + Fine-Tuning)

Challenge
Critical company knowledge was locked inside large, complex databases that only technical staff could query, creating a bottleneck for every data question.
Response
Built an internal LLM application combining Retrieval-Augmented Generation with fine-tuned models, so business users can ask questions in plain English and get grounded, source-backed answers.
  • LLMs
  • RAG
  • Fine-tuning
  • Python
  • Vector DBs
  • SQL

Data Engineering · Business Intelligence

03

Automated Pipelines & Real-Time Dashboards

Challenge
Operations and finance worked from disconnected reports, assembled manually and always days out of date.
Response
Built automated data pipelines feeding real-time executive dashboards that give operations and finance a single, live view of the business.
  • Python
  • ETL/ELT
  • SQL
  • BI dashboards
  • Cloud

Low-Code · Integrations

04

QuickBase Process Automation

Challenge
Core business processes at Vinali Group ran on paper forms and manual follow-ups, causing delays and data-entry errors.
Response
Digitized end-to-end workflows in QuickBase, adding automated SMS notifications through the Twilio API and mobile field data capture with FastField Forms.
  • QuickBase
  • Twilio API
  • FastField Forms
  • REST APIs

Digital Growth · Analytics

05

E-commerce Growth: Technical SEO & Google Ads

Challenge
An e-commerce operation needed to grow digital revenue with a limited budget and weak organic visibility.
Response
Combined technical SEO (site performance, indexing, structured data) with data-driven Google Ads campaigns, iterating on analytics to concentrate spend where it converted.
  • Technical SEO
  • Google Ads
  • Google Analytics
  • A/B testing

Skills

Depth across the stack.

The technical and strategic capabilities I bring to complex transformation initiatives.

Machine Learning & Data Science

  • /Predictive & prescriptive modeling
  • /Python · scikit-learn
  • /Statistics & experimentation

Generative AI

  • /RAG architectures
  • /LLM fine-tuning
  • /Prompt & evaluation pipelines

IT Infrastructure & Cybersecurity

  • /Infrastructure management
  • /Security hardening & access control
  • /Business continuity

Data Engineering & Automation

  • /ETL/ELT pipelines
  • /Workflow automation
  • /Real-time dashboards

Database Architecture

  • /Relational design & SQL
  • /High-availability architectures
  • /Performance tuning

Tools & Platforms

  • /QuickBase
  • /Twilio API
  • /BI dashboards
  • /Cloud services

Education

A foundation for continuous learning.

MSc in Machine Learning & Data Science

Universidad de los Andes

Accounting & Finance

Universidad EAFIT

Continued Learning

  • Data Scientist / Platzi
  • Programming / MinTIC

Certifications

  • SCRUM
  • Backend Development
  • Microsoft Excel
  • Jetson Nano Developer

Contact

Let’s turn an ambitious idea into working value.

Interested in working together, or just want to talk about ML, GenAI or digital transformation? Send a message through the secure form below.

Professional network

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Colombia (open to remote / US market)

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